Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

We offer both Standard and Express shipping options worldwide.

Standard Shipping:
– EU: €6.99
– Rest of the world: €7.99

Express Shipping:
– EU: €11.99
– Rest of the world: €13.99
FREE Express Shipping on orders over €150.

Which payment methods are accepted?

We accept the following payment methods:
– Credit or Debit card (VISA, MasterCard, American Express),
– Direct Bank Transfer (BACS),
– Giropay,
– Apple Pay,
– Cryptocurrency (Bitcoin, Litecoin, Bitcoin Cash, Binance Coin, Dash, Ethereum, Ethereum Classic, NEO, Qtum, Monero or Zcash).

How long will delivery take?

Estimated delivery times:

Standard Shipping:
– EU: 7 – 15 days
– Other European countries: 8 – 17 days
– USA & Canada: 12 – 25 days
– Rest of the world: 15 – 30 days

Express Shipping:
– EU: 1 – 3 business days
– Other European countries: 1 – 4 business days
– USA & Canada: 1 – 6 business days
– Rest of the world: 1 – 6 business days

All orders include a tracking number.

How secure is shopping on the Be Royale website? Is my data protected?

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. For more details, please review our Privacy Policy.

What exactly happens after ordering?

Your order will be processed and shipped in less than 2 business days once the funds have been received in our bank account. You will receive a confirmation email with your tracking number once your items have been dispatched.

Do I receive an invoice for my order?

Yes, your order will include an invoice with detailed information about the purchased items, your billing and shipping address, your contact details, and also Be Royale business information.

Send us a message

    Emails and messages received during our working hours (Monday to Friday, 8 AM – 4 PM CET) are processed the same day.